When will we open for the season?
We are currently closed for the 2020 season. We will reopen in May of 2021. New York Governor Andrew Cuomo’s most recent executive order “New York Forward Reopening” Plan has determined our region of the state (Capital Region), among others, to be in Phase Four of reopening. We will adhere by all restrictions of the “New York Forward Reopening” Plan executive order, and by guidelines recommended by the CDC, WHO, and NYSDOH. Please visit the state website for “Novel Coronavirus” for the most updated information regarding the current New York State restrictions.
Can we rent our cabin and tent sites? Will our bathrooms be open? Will the pool be open?
Yes, we can rent our tent and cabin sites. Our public restrooms are currently open. Our pool is currently open. Some of our other public spaces will remain closed until further notice, including our arcade/game room, movie barn, and hay rides.
What changes will be in place for the 2020 camping season?
Public spaces may be limited or closed according to the most recent public guidelines. This currently includes our arcade/game room, movie barn, and hay rides. We will continue to update this web page regarding these changes.
What are we doing to clean and sanitize facilities?
Our staff is fully committed to doing our best to provide for our guests’ health and safety. Our guests are responsible for their own personal health and safety while on and off their campsite. Please follow the CDC Guidelines for Personal Safety Practices so that every guest can protect themselves and keep others safe. We are working diligently to keep public spaces, surfaces, and objects cleaned and sanitized.
How is our cancellation policy affected?
Our standard cancellation policy will be implemented (see here). If you must cancel due to the fact that you or someone in your group becomes ill due to COVID-19, or you cannot cross an international border, then we will review your case and most likely issue you a full refund.
For more information:
Please check this web page for our latest updates. If you have any questions or concerns, we prefer you contact us by email at email@example.com. We can also be reached by phone at (518) 668-5226, Monday – Friday, 10 AM – 4 PM. If we do not answer, you may leave us a message and we will get back to you as soon as we can.
Thank you for working with us through these difficult times. We appreciate your patience and positivity. We look forward to seeing you in the upcoming months. There’s no better place to practice social distancing than in the beautiful fresh air of the Adirondacks!